This book offers business communication experience in every chapter through real-world "on the job" simulations featuring actual companies. These simulations provide a unique opportunity for readers to apply concepts to real events and to sharpen their business communication problem-solving skills. A five-part organization covers the foundations of business communication; the three-step writing process; letters, memos, e-mail, and other brief messages; reports and oral presentations; and employment messages. For anyone who wants to communicate more effectively in the business environment.

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